Shipping & Returns
Shipping Policy
Delivery times vary depending on which of our fulfilment partners
holds the item. The estimated delivery time is shown on every product
page, before you add anything to your basket.
- UK and EU dispatch — 5 to 10 working days
- International dispatch — 20 to 30 working days
Orders are processed within 1–2 working days. You will receive an
email with tracking details as soon as your order leaves the warehouse.
Delivery costs
- Orders over £25 — free standard delivery
- Orders under £25 — £2.99 standard delivery
Items in the same order may arrive separately, at no extra cost to you.
If your order has not arrived within 15 working days (UK/EU dispatch)
or 35 working days (international dispatch) of dispatch, email
[seu email] with your order number and we will refund you in full.
We currently deliver to UK mainland addresses only.
Return & Exchange Policy
Changed your mind?
Under the UK Consumer Contracts Regulations, you have 14 days from the day
you receive your order to tell us you wish to cancel, and a further 14 days
to return the items.
We go further than that. You have 30 days from delivery to return any unused
item in its original packaging for a full refund.
How to return an item
1. Email: hello@sportskitco@gmail.com with your order number and the item you are returning
2. We will reply with the return address and instructions
3. Send the item back within 14 days of contacting us
4. Once received and checked, we will refund you within 14 days
Return postage
- Faulty, damaged or incorrect items — we cover the cost
- Change of mind — you cover the return postage
Refunds are issued to the original payment method. Original delivery charges
are refunded in full on complete order cancellations made within the 14-day
period.
Faulty or damaged items
If something arrives damaged or develops a fault, contact us within 30 days
and we will replace it or refund you in full. Please include photographs
where possible — it speeds things up considerably.
Items we cannot accept back
For hygiene reasons, we are unable to accept returns on used grips, tapes,
or any item where a hygiene seal has been broken, unless the item is faulty.
This does not affect your statutory rights.